PHRONESIS STRATEGIES

Customer Experience (CX) Solutions We provide IT-driven cutting-edge innovative solutions to enhance your CX, for: - Medical & Healthcare - Hospitality - Education - Retail - B2C Service Cos. What's in it for you: - More Sales - Increased Customer Loyalty - Brand Building - Lower Costs - Higher Profits About Us: - Customer Experience (CX) Experts - 7+ Years of successfully serving clients - 50+ Projects completed - 3+ International Projects - Billion-dollar impact created - Our Clients rate us: 9.5 / 10 Our Services: - Innovative IT-driven CX Solutions - VoC (Voice of Customer) - Customer Journey Design - Customer Engagement - CX Assessment and Monitoring Results Achieved: - Designed CX journey and created an innovative IT-driven CX solution for an upcoming 250-bed Multi-speciality Hospital in Central India - Conducted VoC and generated market insights for a large-scale Ophthalmic Institute, enabling to make a successful INR 300+ Crore investment - Through VoC and Customer Engagement, helped in Incremental Market Creation of USD 1+ Bn for a APAC-based disruptive Tech Co. - Conducted VoC for various stakeholders and redesigned CX Journey for an Educational Institute, enabling higher student intake by ~ 35% and increase in placements by ~ 20% - Helped India's Top 5 Multi-brand Tyre Retailer to expand from 3 to 9 outlets, achieve sales growth of ~ 200% in 4 years, through insights generated by VoC and CX solution